Access Control Service

Service Portal: Access Control Service

Accounting Services

Web site of the Accounting Services group

Accounts payable

Website of the section Accounts payable


Web site of the Library
open from 8:30 am to 7:00 pm

Cards Service

Email address to be used by the administrative services :
Email adress to be used for the visas :

Submit a request to the Cards Service (via Service Portal)

Swiss and French cards
Office 33/1-024 open from 8:30 am to 12:30 pm
Athanasia PANTAZI

Career transition measures

- Information and administration of the programme: Learning and Development Group (HR), Nathalie DUMEAUX

- Information and advice on training: Departmental Training Officer (DTO)

- Any other information: Human Resources Advisor (HRA)

Carlson Wagonlit Travel

CERN's travel agent: Carlson Wagonlit Travel (link is external) (CWT)
Office open from 8:30 a.m. to 5:30 p.m.
Useful information available on CWT's web site (link is external)


CERN Housing Service

Web site of the Housing Service

CERN Pension Fund

Web site of the Pension Fund

CERN’s Insurance Manager

Change of home leave

CHIS Board

Web site of CHIS

Claims Office

Clubs Coordinating Committee (CCC)

Web site web of the Clubs Coordinating Committee (CCC)
President: Rachel BRAY

Compensation & Benefits (for Staff members)

Crédit Agricole Bank

Office on Prévessin site, building 866, open

Tuesday 9:00 - 12:00 h 14:15 - 17:00 h
Wednesday 9:00 - 12:00 h 13:30 - 17:00 h
Thursday 9:00 - 12:00 h 14:15 - 17:00 h
Friday 9:00 - 12:00 h 13:30 - 17:00 h

(Closed from Saturday to Monday.)

Phone: 77072

Department Planification Officers (DPO)

List of DPO

Department secretariat (DAO)

List of DAO

Department Security Officer (DSO)

List of DSO

Departmental Inventory Manager (DIM)

List of DIM

Departmental Key Assistant (DKA)

List of DKA

Departmental Key Managers (DKM)

List of DKM

Departmental Training Officer (DTO)

List of DTO

Education Fees Service

Employment attestations

Entrance formalities

For Staff members and Fellows


EP Departmental Secretariat

Web site of EP Department

EU Projects Office

Experiments' Secretariats

See the website of EP Administration.

Family Affairs Service

Changes of family situation and family allowances
(for Staff and Fellows)

Fellows, Associates, Students and Apprentices Programmes Coordinators

List of coordinators

Fire Brigade

Phone: 74444
Web Site of the Fire Brigade

French Customs Office

  • Address:

Route de Genève
F - 01216 Ferney-Voltaire

  • Contact:

Phone Standard : +33 (0)9 70 27 31 83

Phone Mrs Neuville: +33 (0)9 70 27 31 81

Phone Mrs Dolci: +33 (0)9 70 27 31 79

  • Opening hours:

Monday to Friday from 7am to 12pm and from1:30pm to 5pm

It is recommended to take an appointment.

General Accounting

Web site of the General Accounting section

Grey Book Secretariat

For updates to the institute data:

See also: Web site of the Grey Book

Guards Service

Phone: 78877, 78878, 78879
Building 890

Home leave

Human Resources Advisers (HRA)

List of HRA

Induction programme


- First part - monthly session

- Second part - trimestrial session:

INFN Associates contracts coordinator

List of coordinators

Installation indemnity

Installation Service

Internal Mail Office

Office: 555/R-002
open from 7:30 to 12:00 am and from 1:00 to 4:30 pm

Internal Taxation

International Relations Office

International SOS

Job shadowing placements (up to one month)

Knowledge Transfer

Web site of the Knowledge Transfer group

- for non-disclosure agreements:
Myriam AYASS

Learning and Development

Web site of the Learning & Development group


Legal Service

Phone of the secretariat: 73398
Web site of the Legal Service

- for non-disclosure agreements:


Web site of the Library

Locks and Keys Service

Web site of the Locks and Keys Service.

Medical Service

Web site of the Medical Service

MERIT Coordinators

MICE service Procurement

Mobility Centre

Office of the IPT Department Head

Official Travel

Overtime, stand-by duty and shift work

Personnel Accounting

Web site of the Personnel Accounting section

Conference Accounting Service: Sandrine BAUDAT


Office on Meyrin site, building 500

Pre-retirement programme

Press Office

Procurement Service

Web site of the Procurement Service

- for small orders:

- for non-disclosure agreements:

Re-installation indemnity

Reception and Access Control Service

The Reception and Access Control Service via the CERN Service Portal.

Records Office

Office open from 8:30 to 12:30 am
Formalities on taking up appointment (for Associates and Students)
- Management of personal administrative records

Recruitment Unit

Registration Service

The Registration Service via the CERN Service Portal.

Relations with Host States Service

Resource planning and Control

Russian visa Service

Safety Training Service

Web site of the Safety Training Service

Salaries Office

Salaries Office - Annual internal taxation certificate

Service Desk

Web site of the Service Desk

Shipping service

Emails for the Shipping service:

Website:Supply Chain services

Short-term internships (practical traineeships lasting between one and six months)

Social Affairs Service

Social Affairs Service website.
Members of this Service.

Staff Association

Web site of the Staff Association

Teacher and Student Programmes


Temporary Labour Office

UBS Bank

Office on Meyrin site, building 500

Unemployment Insurance Service


Web site of CHIS - UNIQA

Users Office

Visiting Research Team and Collaboration Accounting

Visits Service

Bldg 33-R-004

Phone numbers: 72310, 72757, 74052